Privacy Policy

Information Collected

Information about your use of the Services is collected as follows:

• Registration: When you register as a member of the Daktari Online Network, you must provide certain personal information such as your name, email address, zip/postal code, profession, occupation, specialty and depending on your country of practice, your medical license number or equivalent. You may choose to update or supplement the personal information that you provided at registration at any time through your account profile settings.
• Services Information: We automatically collect and store information about your use of the Services, such as your engagement with particular content including editorial, advertisements, sponsored informational programs from our advertisers, which may include pharmaceutical companies ("Sponsored Programs"), whether you opened a particular email, clicked on a link, your search queries and how often and when you engage with the Services. We also collect information about your device when you access the Services including IP address, browser information (including referring URL), cookie information and advertising ID (which is a unique, user-resettable identification number for advertising associated with a mobile device), all of which may be associated with information we have about your use of the Services. We use cookies and other tracking technologies, such as pixels, tags, web beacons and software development kits, to collect the information about your use of the Services and your device. If you are a member of the Daktari Online Network, we may elect to associate this information with your registration information. For more information about the use of cookies and other tracking technologies within the Daktari Online Network, see our Cookie Policy.
• Market Research: You may participate in market research surveys conducted by us or on our behalf for our own internal business purposes and also market research surveys conducted by or on behalf of third party sponsors ("Sponsored Surveys"), where in this context "sponsor" means the third party that commissioned the survey. For some surveys, you may be asked to provide personal information for re-contact or payment fulfillment purposes.
• Public Forums: When you post a comment on a discussion board or other public forum, by default your username, specialty and degree will be displayed within the forum along with your comment. You may choose to display additional information in your public forum profile, including a photo, by adjusting your discussion profile settings. Information that you post within a public forum is public information and may be used by us and third parties, as further described in the Daktari Online Terms of Use.
• Information Forms: From time to time we may offer you the opportunity to receive additional information or services from us or from third parties, including our advertisers (e.g., sample request, sales rep visit, direct marketing lists, etc.). If you wish to receive such information or services, you may be asked to provide personal information to fulfill the request. Unless otherwise specified in the request form, we may use such information as described in this Privacy Policy and the third party, if applicable, will use such personal information as described at the point of collection.
• Information from Third Party Sources: We may receive additional information about you from third party sources to assist us in providing the Services. For example, we may use third party information to verify and update your registration information, for research purposes or to personalize the Services, including advertising.
• Non-registered Users: You must register with the Daktari Online Network to access all of the Services, however, you may be able to access certain limited Services without registering. Even if you have not registered, we collect information about your use of the Services through the use of cookies and other tracking technologies. The information we collect includes the referring website, if applicable, the type of browser you use, the material viewed, and the time and date that you accessed the Services.

How Your Information May be Used

Information about you may be used for the following purposes:

• Provision of the Services: We may use the information collected about you to provide and improve the Services and to conduct research supporting the development of new Services.
• Email Communications: By registering as a member of the Daktari Online Network, you agree to our use of your registration information and other information that we collect about you to send you email communications, including advertisements and other promotional materials from third party sponsors, including pharmaceutical companies.
• Personalize the Services Including Advertising: We may personalize the Services, including the advertising you see within the Daktari Online Network, on third party websites and in our email communications, based on your registration information, information collected about your use of the Services and information we receive from third party sources as described above.
• Member Profiles: We may associate information that we have collected about your use of the Services with personal information you have provided to us, thereby creating a profile of you that we may update from time to time ("Member Profile"), as further described below.
• Verification Purposes: We may use your information in conjunction with information from third parties to verify your identity and/or professional credentials.
• Account Management: We may use your information to administer your account, respond to your inquiries, fulfill your requests and send you administrative communications about the Services.
• Investigations: We may use your information to detect, investigate and defend against fraudulent or unlawful activity and violations of the Daktari Online Terms of Use.

Sharing Your Information with Third Parties

Information about your use of the Services may be shared as follows:

• Contractors Who Work for Us: We work with third party contractors to help us provide the Services and to otherwise assist us in the operation of the Daktari Online Network.
• Advertising and Sponsored Programs: We may provide your personal information to third party sponsors of advertisements and Sponsored Programs, subject to applicable law.
• Member Profiles: Daktari Media Africa may provide Member Profiles, and portions thereof, (excluding contact information) to third parties, including our advertising customers.
• Market Research Surveys: If you receive remuneration for participating in a Sponsored Survey, we may be required to provide the sponsor with your personal information for recordkeeping and/or regulatory reporting purposes.
• Continuing Medical Education: Daktari Online may provide your personal information to other accredited providers who certify CME/CPD offered through the Services.
• Adverse Event Reporting: If you provide us information about an adverse event regarding a pharmaceutical product, we may be required to report such information along with your contact information to the manufacturer.
• Aggregated Information: We may provide aggregated information about users of our Services to third parties as we deem appropriate in our sole discretion.
• Business Transfers: If we transfer a business unit or an asset to another company, that company will be required to treat any personal information collected under this Privacy Policy consistent with the applicable terms.
• Legal Requirements: We may release personal information when required to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.

Security of Information

We have implemented appropriate technical and organizational security measures to protect the personal information that we have under our control from unauthorized access, use and disclosure and accidental loss. When you enter personal information, we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology. You are solely responsible for maintaining the security and confidentiality of your account username and password. Unfortunately, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Choice and Control

• Account Information: You may update your registration information at any time through the Account Management feature available on each of the Sites and Apps. You may also contact Customer Support and request that your registration information be updated or deleted.
• Cookies: Most browser software can be set to reject all cookies, including third party cookies, however, if you choose to reject our cookies, your ability to access and use the Services will be limited.
• Email Communications: If you no longer wish to receive a particular type of email communication from us, you may unsubscribe by clicking the "unsubscribe" link located at the bottom of the email.
• Push Notifications: We may send you push notifications from time-to-time. If you no longer wish to receive these types of notifications, you may turn them off at the device level.

Note to Users Outside of Kenya

Daktari Media Africa and Daktari Online are located in Kenya, as is the Daktari Online Network's technical infrastructure. In order to provide the Services to you, we must transfer your personal information to Kenya where it will be stored and processed in accordance with this Privacy Policy. We may transfer your information outside Kenya to service providers with operations in other countries. By using the Services, you consent to such collection, storage and processing in Kenya and elsewhere.

Children's Privacy

The Daktari Online Network and the Services are designed and intended for use by adults, and are not intended for nor designed to be used by children under the age of 18. We do not collect personal information from any person we know is under the age of 18.

Privacy Policy Changes

We reserve the right to modify this Privacy Policy at any time and any changes will be effective upon posting of the modified Privacy Policy unless we advise otherwise. If we make any material changes to this Privacy Policy we will notify you by email (sent to the email address included in your account profile) and/or by means of a notice on the Sites before the change becoming effective. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. By continuing to use the Services after changes are made to this Privacy Policy, you agree to such changes.